CLIENT

Gallop Johnson & Neuman

How local attention and proactive service helps Gallop Johnson & Neuman

The Challenge:

Gallop Johnson & Neuman is a law firm in Clayton, MO that was saddled with inferior machines, an unresponsive national level billing department, continual sales force turnover from its provider (a sales force that only showed up when attempting to sell the firm an upgrade) and a lease loaded with overage charges and service charge price creep.

The Solution:

GFI started the discovery process with a personal touch, making calls to the existing provider’s billing department to get the answers Gallop Johnson & Neuman had been unable to uncover. After a thorough assessment, GFI was able to help buy out Gallop Johnson & Neuman’s existing lease, upgrade them to faster, connected, more productive equipment, find monthly service savings of nearly $2,000, and fix those ...